Terms of Service
TERMS OF SERVICE
Arclight Tool + Supply Co.
OVERVIEW
This website is operated by 9593543 Canada Incorporated, operating as Arclight Tool + Supply Co., and is also associated with Gate Street International Ltd. (collectively referred to as “Arclight,” “we,” “us,” or “our”).
Arclight Tool + Supply Co. offers this website, including all information, tools, products, equipment rentals, and services (“Services”) available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site, requesting information, obtaining a quote, purchasing products, renting equipment, or otherwise engaging with our Services, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, policies, or agreements referenced herein or available by hyperlink.
If you do not agree to all terms and conditions of this agreement, you may not access the website or use the Services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your province, state, or jurisdiction of residence.
You may not use our products, rental equipment, or Services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, regulations, safety standards, or manufacturer instructions.
Any breach of these Terms may result in immediate termination of access to our Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason, including but not limited to safety, compliance, creditworthiness, or operational concerns.
You understand that content you submit (excluding payment information) may be transferred unencrypted over various networks and adapted to technical requirements. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission.
SECTION 3 – ACCURACY, COMPLETENESS & DISCLAIMER OF INFORMATION
Information provided on this site is for general informational purposes only and should not be relied upon as professional, engineering, regulatory, or safety advice.
You are responsible for confirming that any product, rental equipment, configuration, or solution is appropriate for your specific application, jobsite conditions, and jurisdiction.
SECTION 4 – MODIFICATIONS TO SERVICES & PRICING
Prices, rental rates, availability, and terms are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any product, rental offering, or Service at any time without liability.
SECTION 5 – PRODUCTS, RENTALS & SERVICES
Certain products or Services may be offered for sale, rental, or quotation only and may be subject to availability limits.
Rentals
All rental equipment remains the property of Arclight Tool + Supply Co. or its partners.
All rentals are governed by a separate Rental Agreement, which is provided and accepted at the time of booking or delivery through our rental platform. The Rental Agreement is incorporated into these Terms by reference and prevails in the event of any conflict.
👉 Rental Agreement: [INSERT LINK TO RENTAL AGREEMENT]
Rental equipment may be subject to additional requirements including deposits, insurance, certificates of insurance (COI), training, or proof of qualification.
Safety & Use
Customers are responsible for ensuring:
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Proper and safe use of all equipment
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Compliance with manufacturer instructions
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Compliance with applicable CSA, OSHA, ANSI, provincial, state, and local regulations
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Use by qualified and competent personnel only
Returns and refunds are governed by our Refund & Return Policy:
👉 [LINK TO REFUND POLICY]
SECTION 6 – BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders or rentals.
Corporate accounts, payment terms, and credit approval are subject to review and acceptance. Failure to comply with payment terms may result in suspension or termination of Services.
You agree to provide current, complete, and accurate billing and account information.
SECTION 7 – OPTIONAL TOOLS & THIRD-PARTY SERVICES
We may provide access to third-party tools or services “as is” and without warranties. Use of such tools is entirely at your own risk and subject to third-party terms.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content, accuracy, or transactions associated with third-party websites or services linked from our site.
SECTION 9 – USER COMMENTS & SUBMISSIONS
Any feedback, ideas, suggestions, or submissions may be used by us without restriction or compensation.
You agree not to submit unlawful, abusive, defamatory, misleading, or infringing content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy:
👉 [LINK TO PRIVACY POLICY]
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions at any time without notice, including after an order or rental request has been submitted.
SECTION 12 – PROHIBITED USES
You may not use the site or Services for unlawful, unsafe, misleading, abusive, or prohibited purposes, including attempting to interfere with site security or functionality.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All Services, products, and rental equipment are provided “as is” and “as available”, without warranties of any kind.
To the fullest extent permitted by law, Arclight shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Services, products, or rental equipment.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Arclight, its directors, officers, employees, agents, and partners from any claims arising from your breach of these Terms or misuse of equipment or Services.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. We may terminate access immediately for breach, safety concerns, or non-compliance.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Arclight and supersede any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of Canada, without regard to conflict-of-law principles.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms may be directed to:
Legal Entities:
9593543 Canada Incorporated, operating as Arclight Tool + Supply Co.
Gate Street International Ltd.
Mailing Address:
6-2400 Dundas Street West
Suite 353
Mississauga, Ontario
L5K 2R8
Phone:
Main: 1-289-804-1777
Toll-Free: 1-877-464-8831
Email:
support@arclightsupply.ca
GST/HST Registration Number:
72650888RT0001
Not sure what to rent? Don't see what you need? We’ll discuss and evaluate your needs, spec it with you and look for the best solution based on a combination of safety, productivity and price.
Custom configurations, problem solving, and jobsite planning — we’ll do our best to help you choose the safest, most efficient setup.
Already know what you need?
Check availability and request a rental directly through our Arclight Rental booking system.
Short-term, long-term, or project-based rentals available.